Tel: 0844 4778681

Fax: 0870 8902581

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Welcome to our website!

We have developed this website for our  patients so we can keep you informed about latest news and services. We are fully committed to providing excellent patient care and always looking to improve patients health and wellbeing. Please use our website for information relating to health care, services, clinics, opening hours and lots more. Should you have any further questions or comments , please email or contact us.

 

Update your contact details

In order to cause any un-necessary delays It is very important that your contact details are up to date on our system. Please click here to update details if they have changed.

MAP

General Opening Hours

Monday, Tuesday, Thursday - 8am to 8pm

 

Wednesday - 8am to 6:30pm

 

Friday - 8am to 7pm

Patient Survey Results 2015/2016

641-645 Becontree Avenue,

Dagenham,

Essex,

RM8 3HP

survey

We have an active Patient Participation Group (PPG) and if you would like to join, please do not hessitate to contact us. We have published the PRG Report for 2014/15, click here to read the outcome

Patient Participation Group

Call us on

0203 747 3020

Past Reports:

Did you know it costs the NHS £300 millions in unused drugs every year! Please see this informative presentation: and see if you can make a difference.

Medicine Waste!

Medcines1 PPG Poster

Have a say in the services we provide!

 

We are looking for individuals to join a new group that will help us plan any changes and improvements to our services.

You’ll help us ask the right questions in a survey of our patients which we run every 6 months. Once we have the answers, we will develop a plan to improve anything highlighted as needing action. As a member of the group you will then agree the plan.

Membership will not take up a lot of your time.

 

Interested?

 

Please ask at reception for a form so we can contact you.

Book an appointment or order your repeat prescriptions online - click below

online

Becontree Medical Centre Patient Representative Group

Surgery Address

Reviews and Ratings

 

Click here to see the Reviews and Ratings of Becontree Medical Centre from the NHS Choice Website.

We are a yellow fever centre!

Suggestions and Complaints

The practice manager, Georgia Franklin, is responsible for the management and administration of the practice and is pleased to receive your comments and suggestions about the practice. There is a suggestion box at reception.

If you have cause for concern whilst attending the surgery or receiving services at home, please feel free to discuss this with the doctor or member of staff dealing with you. Alternatively, you may prefer to speak to our practice manager, Georgia Franklin It is best to express concern at an early stage so that you can be reassured that further action can be taken.

 

The Becontree Medical Centre has an in-house complaints procedure which is freely available to all.  A leaflet describing the procedure is available from reception. All complaints will be dealt with in the strictest confidence.

 

Patient Advice and Liaison Service Tel  0208 532 6230 or Freephone 0800 3895360.

wheelchair

Disabled Patients & Wheelchairs

There are two parking spaces provided for disabled drivers which are clearly marked. Wheelchair access is directly in front of the entrance to the health centre. We would kindly ask patients to refrain from parking in the disabled bay if you are not disabled as this obstructs wheelchair access to the building.

Colds

There is no magic cure for the common cold. Go to bed and take plenty of fluids. If you have a headache or are feverish consult your local pharmacist. Antibiotics are not required for a cold as it is caused by a virus.

 

Coughs

Dry coughs usually cure themselves and can be eased by medicine from the chemist. Children with colds often cough at night and this may be eased by propping them up with a pillow.  Decongestants may help.

 

Burns

Apply large quantities of cool water to the affected area as soon as possible and maintain this until the pain subsides. This may take as long as 20 minutes. If the skin is unbroken but blistered apply a loose dry dressing. Do not burst blisters. If the burn is large or if the skin is broken, consult your doctor.

 

Chickenpox

On the first day a rash appears as small red patches. Within a few hours of these developing small blisters appear in the centre of these patches. During the next three to four days further patches occur and the earlier ones turn crusty and fall off. Calamine lotion may be applied to soothe the often severe itching. Cool baths may also help. The most infectious period is from two to three days before the rash appears.Click here form more

 

Self Treatment of Common Illnesses and Accidents