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Patient Survey Results - 2013/2014

 

Q1) Are you male or female?

 

Male: 39    Female: 76

 

 

 

 

 

 

 

 

 

Q2) How old are you?

 

                                                                                       

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                 

 

                                                           

                                                      Q3) What do you consider your ethnic group to be?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Q4) Have you seen a Doctor or Nurse in the past 12 months at the Surgery?

 

 

 

 

 

 

 

Q5) The last time you saw or spoke to the DOCTOR from the surgery how good was that doctor for each of the following:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Q6)  The last time you saw or spoke to the NURSE from the surgery how good was thatnurse for each of the following:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Q7) Which of the followingmethods would you prefer to use to book an appointment at the surgey?

 

   

                                                                                                 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Q8) We offer same day telephone consultations with a Doctor have you used this service?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Q9) If you have used same day telephone consultations with a Doctor how do you rate it?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                                                                                                                                                                                             

Q2 Q5 New Picture Q1 Q6 Q8 Q9

Q10) How easy is it to book routine or follow up appointments with a doctor or nurse several weeks in advance?

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Q11) Did you know that you can book an appointment electronically through patient.co.uk

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Q12) How helpful do you find our staff at the main reception desk

 

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Q13) In the reception area, can other patients over hear when you want to say something in private to a receptionist.

 

 

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Q14) Did you know you can order repeat medicaton electronically through patient access?

 

 

 

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