Tel: 0844 4778681
Fax: 0870 8902581
How to request your medication
Request can be made in Person, via email, or in writing. We also offer an online repeat prescription service. You can now order repeat prescriptions on your mobile and desktop. Please log onto www.patient.co.uk and follow the instructions.
You can either tick the necessary items from the checklist on the right hand side of your last prescription or supply a letter with your name, date of birth, address and required medication or complete a medication request form in the surgery. We are unable to take repeat prescription request over the telephone, During holiday periods or outside normal working hours. You may also set up a repeat prescription service with one of the local pharmacies who can take requests over the phone and deliver to your home address. Please enquire at reception.
For patients well controlled on medication and attending regular reviews a Repeat dispensing service can be arranged please ask your doctor or nurse for details.
Prescriptions requested are normally ready for collection within 48 hours. If requesting this through the pharmacy, the timescale may take a further 24 hours to achieve, depending on pharmacy pickup schedule. The time we take to prepare your prescription allows the doctor adequate time to check your request and review your medication where appropriate. We believe this system ensures a high standard of care. Please avoid asking staff to process your request any quicker.
How the notice period for repeat prescriptions works.
Prescription Requested Available form Collection
Monday Before 2pm Wednesday after 9am
Monday after 2pm Thursday after 9am
Tuesday before 2pm Thursday after 9am
Tuesday after 2pm Friday after 9am
Wednesday before 2pm Friday after 9am
Wednesday after 2pm Monday after 9am
Thursday before 2pm Monday after 9am
Thursday after 2pm Tuesday after 9am
Friday before 2pm Tuesday after 9am
Friday after 2pm Wednesday after 9am
Expired authorisation of prescriptions medicine
For your safety and care we require that you are seen by the Practice nurse at least every to review your medication. Please look out for the message on the right hand side of your prescription and ensure that you make an appointment prior to the review date. If you have not been reviewed the amount of medication you receive may be reduced.