Appointments

Appointments System

We offer a range of pre-bookable, same day and telephone consultations. Appointments can be booked with the GP of your choice if available at the time of booking.

You can also book appointments online via the link at the top of this page. Once you have registered for this service you will need to come to the surgery with some Identification and sign a consent form.

All appointments arranged cover one consultation.  Please make a separate appointment for each person who wishes to see the doctor.

Although the doctor will endeavour to see you within a reasonable time please be patient if an emergency arises and you are delayed.

Please try to arrive on time for your appointment. If you are late we cannot guarantee to see you.

Practice Nurses Sessions

Monday: 08:00 - 17:30

Tuesday & Thursday: 08:00 – 15:30

Wednesday: 08:00 – 18:00

Friday: 08:00 – 15:30

Telephone Advice

A doctor or nurse is available for telephone consultations at the end of surgeries. These can be pre-booked one week in advance or booked on the same day if required. Patients with queries regarding results or medication can leave a message with reception; these can then be dealt with at the end of surgery.

The receptionists have been asked not to interrupt the doctor or nurse when they are with patients except in the case of an emergency.

Languages spoken by the clinicians/staff

Home Visits

If it is necessary to request a home visit, please do so as early as possible and only when the patient is too ill to attend surgery; remember if you can bring the patient to the surgery they will be seen more quickly and any necessary treatment can be given there and then. Early requests enable the doctors to priorities their visits and provide a better service.

Extended Access Hubs

To help more people who need to be seen urgently by a local doctor same day appointments are available every weekday evening between 15:30 and 22:00, and 08:00 and 20:00 at weekends. The appointments are available to everyone registered with a GP in Barking and Dagenham.

You can call the service directly on 020 3770 1888 between 12:00 and 21:00 on weekdays and between 09:00 and 16:00 on Saturdays and Sundays all year round for an appointment. NHS 111 can also book you into a GP hub if you need an urgent appointment.

The two GP hubs where the urgent appointments are available are at Broad Street Medical Centre in Dagenham, and Barking Community Hospital in Upney.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Sign Up for SMS Reminders